How to Fix a Whirlpool Washer That Is Stuck on Sensation

How to Fix a Whirlpool Washer That Is Stuck on Sensation


If you’re facing the frustrating scenario of a Whirlpool washer stuck on Sensation mode, don’t worry; we’ve got you covered. This glitch can be a real headache, disrupting your daily routine. In this comprehensive guide, we’ll walk you through step-by-step solutions to get your washer back on track efficiently.o Fix a Whirlpool Washer

Checking the Basics

Power Supply

Before delving into complex troubleshooting, let’s start with the basics. Ensure that your washer is properly plugged in and that the power supply is stable. Sometimes, a simple power interruption can trigger issues with the electronic controls.o Fix a Whirlpool Washer

Pause/Cancel Button

Often overlooked, the Pause/Cancel button can be the culprit. Press it firmly to clear any ongoing cycles and reset the system. If this doesn’t resolve the problem, let’s move on to more advanced troubleshooting.

Advanced Troubleshooting Steps

Resetting the Control Panel

Unplug the Washer: Begin by disconnecting the washer from the power source.

Wait for 5-10 Minutes: Allowing the washer to sit unplugged helps in resetting the control panel.

Plug it Back In: Reconnect the washer and power it up.

Diagnostic Mode

Whirlpool washers come equipped with a diagnostic mode that can provide valuable insights into the issue. Here’s how you can access it:

Enter Diagnostic Mode: Depending on your model, press and hold specific buttons (refer to your user manual).

Observe Error Codes: Diagnostic mode will display error codes, enabling you to pinpoint the problem accurately.

Addressing Mechanical Issues

Check for Obstructions

Inspect the drum and other components for any obstructions. Small items like socks or undergarments can slip into the drum’s seal, causing the washer to get stuck.

Examine the Lid Switch

The lid switch is a crucial safety feature. If it’s malfunctioning, the washer might not proceed with the cycle. Check for any visible damage or loose connections. Replacing a faulty lid switch can often resolve the issue.

Software Updates

In the digital age, appliances often receive software updates. Ensure your Whirlpool washer’s firmware is up-to-date. Manufacturers release updates to address bugs and improve overall performance. Check the official Whirlpool website for any available updates specific to your model.

Professional Assistance

If you’ve exhausted all DIY options and your washer is still stuck on Sensation mode, it might be time to seek professional help. Whirlpool-certified technicians have the expertise and tools to diagnose and fix complex issues.


In conclusion, a Whirlpool washer stuck on Sensation mode can be frustrating, but with the right approach, you can resolve the issue efficiently. From basic troubleshooting to advanced diagnostic modes and addressing mechanical issues, this guide provides a comprehensive solution to get your washer back in action.

Remember, each washer model may have unique features and troubleshooting steps, so always refer to your user manual for model-specific guidance.